- Field of Application
These terms apply to all the sales of coins, medals, tokens, paper money, books, catalogues, supplies and any other products avalaible by the means of the internet site Raymondodanieli.com (the “shop”)
- Products Availability
All the products on the shop are available in limited quantity, generally on a once off basis. We cannot consequently guarantee the delivery of it to you if the number of orders is higher than the number of products in stock. products that will be published are presented on the shop in a pre-order capacity. They are delivered on the date of issue for sale. The shop could not be held responsible for a possible delay in delivery or shortage of products. We work with our own data bases to compile our shop and sales catalogues. The data bases are constantly updated based on the information communicated by our suppliers. The totality of these products is not stored in our reserves and as a result our sale offers are made on the condition that the products are made available by the suppliers. We hence cannot be made responsible for being out of stock. Important: The non-available products are deleted from our shop only if the rupture is announced to us by the supplier; in the other cases, the missing products will be delivered to you upon the availability of the supplier. We cannot consequently guarantee the delivery of it to you if the number of orders is higher than the number of products in stock.
All prices on this shop are subject to change without notice. While we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be priced incorrectly. In the event a product is listed at an incorrect price due to typographical, photographic, technical error or error in pricing information received from our suppliers, the Shop shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price if you so wish. Prices indicated in various currencies are net prices, but shipping costs are not included. Prices can be changed without notice. Products will be invoiced on the basis in force when the order is recorded. Prices can be revised in the event of change of currency value or modification of the tariffs of our suppliers. The price is fully payable and in only one down payment. All the orders are invoiced and payable in various currencies. For any possible custom charges or local taxes remain in charge of the recipient.
- Shipping costs
The shipping costs include a share in the expenses of preparation and packing + the costs of postage. For Metropolitan France (Corsica included), they are contractual. For international deliveries, only, the geographical area and the mode of shipping chosen by the customer will cause the amount to vary. Think hence of grouping all your products in only one order.
We currently propose PayPal methods of payment offering a maximum guarantee of safety: Credit card payment (Visa, MasterCard, American Express or Discover) is also available through PayPal, while following the procedure on the protected internet site. Do not communicate your personal information by e-mail: we will never ask you to send your financial information (credit card number and expiry date) by e-mail. If you receive an e-mail in relation to this type of information, we invite you to contact our Webmaster at the following address: email@example.com. You should communicate your financial information only when you are connected to the secured payment site whose internet address must start with https (you should check that this appears on top of the window of your navigator).
We deliver our products via various shipping methods directly to your place of residence in Israel and abroad. The delivery time includes the packaging time of the parcel and the shipping time. The average handling time is 2 working days in Israel, but The shop will not be held responsible in the event of delay of delivery or an out-of-stock product. For international deliveries, the buyer is responsible for payment of the customs duties and the various taxes related to the delivery of a product. We clearly advise you to enquire about any information relating to domestic customs duties and taxes applicable from the proper authorities of your country. We reserve the right to suspend without notice and without justification any delivery towards a zone of delivery, located in Israel or abroad, towards which we believe the shipping service to be unsafe or unreliable. In this case, we will refund you the total amount of the order. Additionally, please note that when ordering, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. In the case of loss or theft noted during the sending of the package, we urge you to contact our customer service as soon as possible. An investigation of the postal service or of the conveyor concerned will be carried out. When we get the conclusion of this investigation, and only so far as your responsibility is not involved, we commit ourselves to carry out a refunding of the total amount of the order. We recommend that you never accept a parcel or to send one whose packaging is open. The acceptance of such a parcel thus engages your responsibility.
- Guarantee and return policy
All the products provided by the shop are guaranteed to be genuine and as described in the product page. If an item does not conform to the advertised item, we commit ourselves to its exchange or refund, provided that it is returned to us in its original packaging and is accompanied by its invoice to the shop within 14 days upon receipt of the parcel to: Raymondodanieli.com – Returns Service, 22/4 HaRimon St. Or-aqiva, 3060000. Israel. The expenses of return then will be also completely refunded to you and an exchange or refund will immediately be carried out. Service quality: In accordance with the Israeli 2010 consumer protection regulations, you benefit from the right to repossess: whatever the reason, you can return a product to us in the seven days following the reception of your parcel (imperatively in its original packaging and with the corresponding invoice), by specifying the reason for its return to: Raymondodanieli.com – Returns Service, 22/4 HaRimon St. Or-aqiva, 3060000. Israel. The cost of sending and return is paid by the customer. Caution: this guarantee does not apply to the immediately reproducible products: your article thus will be exchanged or refunded as soon as possible, provided that it is intact and without trace of use. Caution: the shop is entitled for cancelling fee commission of 5%. The refund will not take place in cases of fraud.
- Transfer of property – Transfer of risks
The transfer of property of the products to the purchaser will be carried out only after complete payment of the price by the latter, and this whatever is the delivery date. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out as of delivery and reception of the aforesaid products by the purchaser.
- Right of access and of correction
Deontology: Concerning the protection of your private life, all information received by the shop is strictly confidential. We ask for essential information (name, first name, address, e-mail) to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers in order to deal effectively with the order and to insure its attentive follow-up. If you do not wish to receive such information, please contact our customer service (by indicating your name, first name to us, addresses and mail).
- Licence of access to the site and integrity of the site
The shop grants a limited licence for the access and the use of the site for personal use. You must agree not to use manual software or processes to copy our internet pages, to record or receive information, logos and images on these pages without our assent, precondition and writing. In any case, information, logos and images contained on this site or every part of this site cannot be copied, used, be modified, denatured, be sold or exploited for private, commercial or professional purposes.
The photographs are communicated on a purely illustrative basis and are not contractual. We draw your attention to the fact that the same photograph can illustrate several coins and banknotes provided that the item is in the same condition and costs the same. We invite you to refer to the description of each product to know the precise characteristics of them; and in case of doubt or if you wish further information would do not hesitate to contact us by phone or email. In the event of glaring error between the characteristics of the product and its representation, the shop is not responsible. The shop declines any responsibility if the delivered products does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author…). You have to check from the local authorities the possibility of importing or using the products or services which you plan to order. The shop cannot be held responsible in the event of inexecution of the contract due to a case of absolute necessity (strike, flood, fire, war, any act of god…). The shop cannot be held responsible for the content of the sites on which hypertext links start from its own site. The shop ensures by all the means at their disposition to respect these general conditions of sale. In no case, the shop cannot be held responsible for losses of benefit, commercial losses, losses of data, or any other consequential damage which was not foreseeable at the moment of the use of the site or the conclusion of the sale contract between us and you.
- Governing law and jurisdiction
This contract is subjected to the law of the state of Israel. All the clauses appearing in the present general conditions of sale, like all the operations of purchase and sale which are aimed there will be subjected to Israeli law. You agree, as we do, to submit to the non-exclusive jurisdiction of the Courts of Hedera city where the registered offices of the shop are located.
- Acceptance of the purchaser
The present general conditions of sale are expressly approved and accepted by the purchaser, who declares and admits having a perfect knowledge of it, and gives up, so to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase involving acceptance of these general conditions of sale. The present conditions can be changed without notice.